Don’t buy tires or service tires at Costco

My wife and I have been longtime Costco members and we probably don’t utilize our memberships quite as much as we could or should. Last summer we got new All-Season Tires from Costco because we just had winters. Now if you buy any set of tires from Costco it enables you to get your tires swapped out (winters for summers) etc for something like $50. It really is a good deal. So at the start of last winter I decided it was time to get the winters back on. I went up when they opened (10AM) and was turned away. I was told you had to be in line at 8AM to get an appointment. A few days later my wife was up early and headed to Costco and stood in line in the cold for 30 minutes. When they finally came out, they gave my wife a number and told her that she had to be back at 9AM to book her appointment. I took the car back at 9 and after standing in line for 50 minutes I was told they couldn’t do the tires until 2PM. I left the car there and took the train downtown to work. I returned at 5 and was greeted with another line-up of people picking up their vehicles. 30 minutes later all was done with a bill of $50. Then I headed home during rush hour.

Basically, 4 trips up to the NE Costco here in Calgary. 4×40 minutes per trip, 30+50+30 for line-up waits = 4.5 hours. Other shops charge about $100 for this service so basically we saved $50 and spent 4.5 hours working for it. Is my time worth $10 an hour? I think it’s worth much more than that.

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